Keepm Blog

Keepm Launches New Support Center

Site Updates | Friday, May 30th, 2008

First off, I want to thank everyone who has contacted our staff through e-mail whether it be reporting a bug, suggesting a new feature, etc. We love to hear feedback from our users because it means we’re making a difference.

Because we receive a large amount of support e-mails every week, we launched a brand new Keepm Support Center powered by OSticket Software.

It’s nothing fancy of course, but now you can track the status of your support ticket, view our responses in an organized manner, and receive help much quicker.

Our old e-mail support system was highly inefficient; Our new system should work much better.

Need to Report a Bug, Ask a Question, or Give a suggestion?

Then visit our support center and open your first ticket!



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Keepm Hits 5,000 User Milestone!

Awards and Announcements, Site Updates | Friday, May 9th, 2008

We have excited news to tell everyone! Keepm has reached the 5,000 user mark after hitting 2,500 users a little more than 2 months ago.

Thanks to everyone for using, writing, and hearing about Keepm and helping to make our service a success!



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